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Boxed Food

Internal and Foreign Matter Audits

Find all of our relative certificates we provide below.

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Internal Audits

FSQ Ltd. offer the following services to help your business establish a thorough, independent and effective internal audit programme:


  • Gap assessment against 2nd or 3rd party standards as preparation for your annual audit or when standards are updated.

  • Support the development of a risk based internal audit programme and schedule

  • Provide an independent, experienced auditor

  • Conduct documented audits on a monthly, bi-monthly or quarterly basis

  • Manage non-conformances to satisfactory close out with the process owner

  • Conduct issue-based audits related to internal non-conformances or complaint investigation

  • Coach site internal auditors to help audits become more effective

  • Provide summary reports for the senior management team’s management review, detailing non-conformities, corrective actions taken, root cause analysis, and deviations from the audit programme.

Internal audits

Foreign Matter Audits

Glass and other foreign matter, such as wood, metal, plastic, cardboard and insects are a major cause of complaints and product recalls.


An effective foreign matter management program will minimise business disruption, prevent non-conforming product and prevent an internal contamination or breakage incident from becoming an external crisis.


An independent audit of site foreign matter controls can detect gaps in systems or implementation of controls before they lead to non-conforming product, complaints or recalls. The audit includes an independent review of:


  • glass, wood, hard and soft plastic management

  • pre-operational inspection effectiveness

  • maintenance activities

  • sanitation activities

  • personnel practices

  • pest management

  • waste management

  • foreign matter complaint trending and corrective and preventive actions

  • foreign matter prevention, detection and removal devices location, settings and operation


A specific review focused on glass, brittle plastics, ceramics and similar materials will:


  • advise on removal of glass where possible and appropriate breakage protection measures where removal is not possible

  • advise on glass cleaning and replacement procedures to minimise risk

  • check the accuracy and detail of the glass register

  • risk assessment of glass

  • advise on the frequency of glass audits based on risk

  • check glass audit records for accuracy and completion

  • check that staff are fully trained in the event of a glass breakage


Reports on both foreign matter and glass focused audits will provide details of any areas for improvement and recommendations on industry best practice.

Foreign matter
Foreign Matter
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